FREQUENTLY ASKED QUESTIONS

Tienda Movil it is an online store that offers 100% Latin American products and deliver them to your home.

You will need to provide us with basic information, such as your name, address, telephone number and email address to place an order, but you do not need to create an account.

No, but creating an account and saving your information makes checkout fast and easy. Please be assured that our website is secure, and your credit card information is encrypted.

Yes. Your total order must exceed $30.00 CAD.

$20.00 delivery in orders less than $50.00. $10.00 in orders over $50.00 dollars.

Tienda Movil delivers in various areas of the GTA: October 7 - 10

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TUESDAY

Toronto, York & East York

WEDNESDAY

North York, Vaughan, Richmond Hill & Newmarket

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THURSDAY

Etobicoke, Mississauga, Oakville & Burlington

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FRIDAY

Scarborough, Markham, Stouffville, Pickering, Ajax, Whitby & Oshawa

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Deliveries happen between 10:00 am and 4:

If you’re interested in experiencing the convenience of our deliveries, but it’s not currently offered in your area, don’t worry—we’re planning on expanding our reach soon!

Yes. We will deliver your groceries to your home, whether you live in an apartment/condo or a house. Unfortunately, we do not deliver to your suite. You will be asked to meet the driver in the lobby of your building. We will only make exceptions and deliver to your suite if: You are a person with a disability, caregiver of a person with a disability, pregnant woman, Seniors 65+, sick people, mothers with young kids, and any other special circumstances that makes you unable to meet us in the lobby.

You can place your order through our SHOP page. Select the product you want and add it to the shopping cart. When you are ready to pay just click on “Check out” and add your payment information. You will receive a confirmation email.

Depends of the area you live; you should expect your order between 10:00 am and 4:00 pm the day of your delivery.

No, you don’t but if you are not home, we will take a photo and send it to you to confirm that we have delivered your order and we are not responsible if the order goes missing or suffers any damage by racoons, rain, snow, etc. You can always tell us where to leave your order if you are not home or leave a container to put it inside of it.

Tienda Movil will contacted you to let you know and we will offer you similar products.

You can modify or cancel your order up until the day before your order is scheduled. Please give us a call at 647-383-9721 or send us an email to modify or cancel your order.

Tienda Movil will carry a cooler that will have all temperature sensitive items and those items will be added to your order when we have arrived at your home. If you are not home, we will leave the item wrapped with a frozen bag. You can be assured that all temperature sensitive groceries be held at the required temperatures, as laid out by the health department.

No. Takeout food is available only at 836 Brown's Line.

Get in touch with us via WhatsApp at 647-383-9721 or by email contact@tiendamovil.ca

We are always here to help!

Our delivery schedule depends on the day so please check our delivery section.

Tuesday to Saturday from 10:00 am to 8:00 pm

Sundays from 11:00 am to 6:00 pm.

Monday: CLOSED

1190 Woodbine avenue, East York, Toronto. M4C 4E5

836 BROWN’S LINE ETOBICOKE